General Terms and Conditions

1.1 The following terms and conditions shall apply to all our sales and services. They form an integral part of all contractual agreements entered into by SolidForm Moulds and the Customer.

1.2 Any terms and conditions of our business partners which are not in conformity with these General Terms and Conditions (GTC) shall not be binding on us unless we expressly agree to them in writing.

1.3 Counter-confirmations by the Customer with reference to their own general trading and purchasing conditions are hereby expressly rejected.

2.1 Our quotations are always given without obligation.

2.2 Any samples and specimens provided shall be non-binding samples for inspection. The Customer is not released from the obligation to conduct their own inspection of the product.

2.3 The contract comes into being upon the placement of an order by the Customer and becomes legally binding by means of our written order confirmation.

3.1 Unless otherwise specified, prices shall be ex-works and include packaging. Additional costs incurred due to special delivery requirements shall be borne by the Customer.

3.2 The prices for the mould tools are inclusive of sampling costs but exclusive of costs incurred by modifications performed at the instigation of the Customer.

4.1 The term of delivery shall commence upon receipt of all documentation required for the execution of the order.

4.2 Deliveries are subject to confirmation, following consultation with the Customer. SolidForm Moulds reserves the right to effect partial deliveries.

4.3 In the event of force majeure, official government interferences, or unforeseeable obstacles to the supply chain, delivery times will be prolonged accordingly.

5.1 Unless otherwise agreed, the Supplier reserves the right to select the packaging and the mode of dispatch according to their own discretion.

5.2 Even when delivery is carriage paid, the risk transfers to the Customer at the time goods are dispatched from the Supplier's plant.

6.1 The invoice amounts shall be due and payable within 30 days after invoice date without deductions.

6.2 If the payment period is exceeded, the Customer shall be in default of payment without reminder. We shall be entitled to claim default interest according to the applicable interest rate.

6.3 The Customer is only entitled to offset against claims that are undisputed or have been determined as legally valid.